Delivery

Delivery is offered within the UK (England, Scotland, Wales & Northern Ireland) only.

Delivery is charged at £3.95, with free delivery for orders over £40.

Delivery normally occurs within 5–7 working days of your order being placed, however it may arrive sooner, but we cannot make guarantees since it depends on the courier. However, please note that delays can occasionally occur, and we cannot be held liable for any delay or consequence of non-delivery of any product(s) in your order, however caused.

If your order does not arrive within 7 days or arrives damaged, please contact us and we’ll respond within 1–2 working days.

In the rare event that a parcel goes missing, we ask for 48 hours to open an investigation with the courier. If your order cannot be located, we will send you a replacement. Should the original parcel then arrive later, we kindly ask that you return it to us.

When placing your order, you may choose an alternative delivery address (eg work, friend, or relative) if no one will be home to receive your parcel.

Important: If you request your parcel be left in a “safe place,” this is entirely at your own risk. Neither we nor our delivery partners will be liable for any parcel that goes missing after delivery has been made in accordance with such instructions.

Where multiple products are ordered, they may be dispatched in more than one package.